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Corona Virus Notice

We are constantly monitoring the rapidly changing and uncertain environment caused by the spread of the coronavirus (COVID- 19). Please read the following headers to learn more about the precautions we are taking and what you need to know at this time. For up-to-date info please visit http://www.211.org/services/covid19 or call the COVID-19 Hotline at 211.

 

Office Hours

At this time we are maintaining our normal business hours. However we are closed to all foot traffic until the end of March. Possibly longer depending on how this situation continues. We are always available by phone at 336-272-0767. You can email as well. Our main email is rentahome@gsorentahome.com. And everyone's individual emails can be found on our 'About' tab.  If you would like to grab a listing please check our listing boxes outside of our office.

 

Maintenance 

At this time we are continuing to process work orders as normal. Items that are not an emergency may take longer to complete than normal. We also ask that if a technician is in your property that you practice social distancing. You can put work orders in through your tenant portal or by emailing us at rentahome@gsorentahome.com.

 

Showings

We are still showing properties Monday-Saturday. We are limiting the number of people per showing. We also ask that you practice social distancing at the showings by staying 6 feet away from the agent for everyone's health and safety. 

 

Payments 

We are currently not accepting cash as that is found to be one of the number one contaminants of the virus. You can still pay online through your portal. If you need to drop off a payment at the office we can take money orders and cashier's checks through our dropbox located on the back door of our office. 

 

Payment Plans 

We understand that the coronavirus has left many people without reliable income. At this time communication is critical. Please email your payment arrangements to our tenant relations manager, Karen Too-A-Foo, at Karentoo@gsorentahome.com, as soon as possible to set up payment arrangements so that we can keep your property owner up to date. 

 

Home Maintenance

As important as it is for you to wash your hands, it is also critical to disinfect and clean your home, especially if you have people coming and going. Things like door knobs and counters can hold germs for several days. Also please remember to only put toilet paper in your toilets. Paper towels and napkins and other paper products are very harmful to your home's plumbing. 

 

 

As things are changing we will continue to post updates to our website and Facebook pages. We ask that everyone take precautions at this time to keep everyone safe and healthy. Remember we are always here to help you as best we can. Don't forget to wash your hands and practice social distancing! 

Thank you,

The Rent-A-Home Staff

 

 

 

Meet Our Friendly Customer Service Team!

 

The Rent-A-Home Triad Team

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